Nspire offers a one-hundred percent (100%) ninety (90) day money back guarantee for all Customers. If a Customer purchased a product and is not satisfied with the product, the Customer may request a refund by emailing Customer Service at support@nspirenetwork.com or call us toll free at 888-275-2578. Please state the reason why you're not satisfied. If you are not 100% satisfied with our products, you may return the items for a full refund if the products or services were purchased within (90) days and remain in resalable condition. The refund shall be one hundred percent (100%) of the purchase price. Shipping, handling and any taxes incurred will not be refunded.

Return Process

A. All returns, whether by a Customer or Distributor, must be made as follows:

I. Obtain Return Merchandise Authorization (“RMA”) from Nspire;

II. Ship item(s) to the address provided by Nspire Customer service when you are given your RMA.

III. Provide a copy of the invoice with the returned products or service. Such invoice must reference the RMA and include the reason for the return.

IV. Ship back product in manufacturer’s box exactly as it was delivered.

B. All returns must be shipped to Nspire pre-paid, as Nspire does not accept shipping collect packages. Nspire recommends shipping returned product by UPS or FedEx with tracking and insurance as risk of loss or damage in shipping of the returned product shall be borne solely by the Customer or Distributor. If returned product is not received at the Nspire Distribution Center, it is the responsibility of the Customer or Distributor to trace the shipment and no credit will be applied.

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